Everything your business needs to run smoothly
We act as your IT department — monitoring, protecting, and managing your technology so you can focus on what you actually do. Flat monthly rate, per person.
These things happen to every business. The question is — who handles them?
"Your email gets hacked on a Tuesday morning"
We block the breach, reset credentials, and notify affected contacts — usually within the hour. Then we set up protections so it doesn't happen again.
"A new employee starts Monday and needs a computer set up"
We handle the hardware, email, permissions, security, and training. They walk in Monday morning and everything works.
"Your server crashes and your team can't work"
Your backups kick in and we get your team working again — usually within the hour. No lost data, no panic, no billable emergency fees.
"You get an audit letter and need to prove you're compliant"
We document everything — HIPAA, SOC 2, whatever you need. When the auditor asks, the answers are already organized and ready.
"Someone on your team clicks a phishing link"
Our security tools catch it before damage spreads. We isolate the threat, clean up, and use it as a training moment — no blame, just prevention.
"Your internet goes down 10 minutes before a client meeting"
We're on it immediately — diagnosing, coordinating with your ISP, and getting you a workaround so you don't miss the meeting.
All of this, handled for you
Every plan includes a core set of services. You're not paying for a ticket — you're paying for a team.
Managed IT Support
We monitor your systems 24/7, handle updates, manage backups, and fix issues — often before you even notice them. Your outsourced IT department.
Security & Compliance
Antivirus, firewalls, email protection, and dark web monitoring. Plus HIPAA and SOC 2 compliance for regulated industries — without the scare tactics.
Microsoft 365 & Email
We set up, manage, and support your email and productivity tools. New hires, departures, permissions — handled.
Onboarding & Offboarding
Someone starting Monday? Leaving Friday? We handle all the tech — accounts, equipment, access, security.
Hardware & Equipment
Through Polite Computers, we source, configure, and deliver laptops, desktops, and networking gear. Managed clients get preferred pricing.
Why managed IT beats the alternatives
No IT Support
What most small businesses do — until something breaks.
- ✗ No monitoring — problems surprise you
- ✗ No backups — data loss is permanent
- ✗ No security — you're an easy target
- ✗ Downtime costs you real money
Hire an IT Person
Works for some — but it's expensive and risky.
- ~ $70,000+ salary + benefits
- ~ Single point of failure
- ~ Limited expertise (one person)
- ~ Vacations = no coverage
PoliteIT Managed Services
A full IT team from $99/person/month.
- ✓ Entire team — not one person
- ✓ Predictable cost — scales with you
- ✓ 24/7 monitoring — always watching
- ✓ No contracts — month-to-month
Flat rate. Per person. No surprises.
Where are you in your growth right now? Pick the plan that fits, and we'll grow with you.
Foundation
Everything you need to keep running
e.g. 10 people = ~$990–$1,250/mo
Get StartedWhat's included
- Someone to call when something breaks — during business hours
- We watch your computers 24/7 so problems don't sneak up on you
- Basic protection against viruses and hackers
- Your files backed up in the cloud
- Spam and malicious emails blocked before they reach your inbox
- After-hours or weekend support
- Advanced security
- Strategic IT planning
Growth
Built for businesses that can't afford downtime
e.g. 25 people = ~$3,750–$4,375/mo
Get StartedWhat's included
- Everything in Foundation, plus:
- Support into the evenings — not just 9 to 5
- Stronger security that spots threats before they cause damage
- We manage your Microsoft 365 or Google Workspace for you
- If your server dies at 9am, your team is back up by 10am
- Two-factor login set up and managed — keeps the bad guys out
- We handle new hires and departures so you don't have to
- 24/7 emergency support
- Strategic IT planning
Scale
Full IT department — without hiring one
e.g. 50 people = ~$10,000–$12,500/mo
Get StartedWhat's included
- Everything in Growth, plus:
- A real person answers any time — nights, weekends, emergencies
- We watch the dark web for your business data around the clock
- We train your team so they don't click the wrong thing
- We handle HIPAA, SOC 2, and other compliance requirements
- Quarterly strategy sessions — we plan your IT roadmap with you
- We're on-site when you need us, no extra charge
Common Add-Ons
Billed per person/month unless noted
Getting help is easy
Three simple steps. That's it. No ticket systems, no phone trees — just real help from real people.
Reach Out
Give us a call, send an email, or fill out our contact form. However you're most comfortable — we'll be here.
We Figure It Out
We'll take a look, explain what's going on in plain English, and walk you through the options. No surprises.
You're Back on Track
We fix the issue, make sure you're happy, and follow up to make sure everything's still running smoothly.
What our clients say
"We used to spend hours dealing with IT issues ourselves. Now we just call PoliteIT and it's handled. Our team can actually focus on patient care."
"They set up our whole office — computers, network, email, security — and now they manage it all for a flat monthly rate. No surprises, no jargon."
"We switched from a big national IT company to PoliteIT. Night and day. They actually know our names and pick up the phone when we call."
"When we grew from 8 to 25 people, PoliteIT handled all the onboarding, equipment, and security. We just told them who was starting and when."
Questions about our services?
Here are some things businesses often ask us before getting started.
Can you support our existing setup, or do we need to change everything?
What's the minimum number of people to get started?
What if we only need help occasionally?
Do you support remote workers?
Not sure which plan is right?
That's okay — we'll figure it out together. Tell us about your business and we'll recommend the best fit.
Or call us at 1-800-416-1153