IT support that treats you like a person
Your outsourced IT department — flat-rate, per-person pricing for businesses with 5 to 150 people. No jargon, no attitude.
IT support that actually feels good
Most IT companies lead with technical complexity. We lead with clarity and service. Here's what makes us different.
Your Outsourced IT Department
We act as your full IT team — monitoring, support, security, and strategy — so you don't need to hire one. Built for businesses with 5 to 150 people.
Flat-Rate, Per-Person Pricing
No hourly billing, no surprise invoices. One predictable monthly cost per person. Your IT budget stays simple as your team grows.
Hardware + IT Under One Roof
Through Polite Computers, we source and set up your equipment too. Managed clients get preferred pricing on laptops, desktops, and networking gear.
Built for Regulated Industries
Healthcare, legal, financial services, accounting — we know the compliance requirements and handle HIPAA, SOC 2, and more.
Everything your business needs to run smoothly
From day-to-day support to long-term strategy, we've got you covered. All included in your plan — no surprise bills.
Managed IT Support
We act as your IT department. Monitoring, maintenance, and someone to call when things go sideways — all for a flat monthly rate per person.
Security & Protection
From basic antivirus to dark web monitoring and compliance — we keep your business safe without the scare tactics.
Microsoft 365 & Google Workspace
We set up, manage, and support your email and productivity tools. New hires, departures, permissions — all handled.
Backup & Disaster Recovery
Your files are backed up in the cloud. If your server dies at 9am, your team is back up by 10am.
Compliance & Strategy
HIPAA, SOC 2, and other requirements handled. Plus quarterly strategy sessions so your tech grows with your business.
Hardware & Equipment
Through Polite Computers, we source laptops, desktops, and networking gear. Managed clients get preferred pricing on everything.
Flat rate. Per person. No surprises.
Where are you in your growth right now? Pick the plan that fits, and we'll grow with you.
Foundation
Everything you need to keep running
e.g. 10 people = ~$990–$1,250/mo
Get StartedWhat's included
- Someone to call when something breaks — during business hours
- We watch your computers 24/7 so problems don't sneak up on you
- Basic protection against viruses and hackers
- Your files backed up in the cloud
- Spam and malicious emails blocked before they reach your inbox
- After-hours or weekend support
- Advanced security
- Strategic IT planning
Growth
Built for businesses that can't afford downtime
e.g. 25 people = ~$3,750–$4,375/mo
Get StartedWhat's included
- Everything in Foundation, plus:
- Support into the evenings — not just 9 to 5
- Stronger security that spots threats before they cause damage
- We manage your Microsoft 365 or Google Workspace for you
- If your server dies at 9am, your team is back up by 10am
- Two-factor login set up and managed — keeps the bad guys out
- We handle new hires and departures so you don't have to
- 24/7 emergency support
- Strategic IT planning
Scale
Full IT department — without hiring one
e.g. 50 people = ~$10,000–$12,500/mo
Get StartedWhat's included
- Everything in Growth, plus:
- A real person answers any time — nights, weekends, emergencies
- We watch the dark web for your business data around the clock
- We train your team so they don't click the wrong thing
- We handle HIPAA, SOC 2, and other compliance requirements
- Quarterly strategy sessions — we plan your IT roadmap with you
- We're on-site when you need us, no extra charge
Common Add-Ons
Billed per person/month unless noted
Getting help is easy
Three simple steps. That's it. No ticket systems, no phone trees — just real help from real people.
Reach Out
Give us a call, send an email, or fill out our contact form. However you're most comfortable — we'll be here.
We Figure It Out
We'll take a look, explain what's going on in plain English, and walk you through the options. No surprises.
You're Back on Track
We fix the issue, make sure you're happy, and follow up to make sure everything's still running smoothly.
What our clients say
"We used to spend hours dealing with IT issues ourselves. Now we just call PoliteIT and it's handled. Our team can actually focus on patient care."
"They set up our whole office — computers, network, email, security — and now they manage it all for a flat monthly rate. No surprises, no jargon."
"We switched from a big national IT company to PoliteIT. Night and day. They actually know our names and pick up the phone when we call."
"When we grew from 8 to 25 people, PoliteIT handled all the onboarding, equipment, and security. We just told them who was starting and when."
Got questions? We've got answers.
And if you don't see yours here, just give us a call. We're happy to chat.
How does the per-person pricing work?
What size of business do you typically work with?
How is this different from hiring an IT person?
Do you require long-term contracts?
What about hardware — computers, monitors, networking?
What areas do you serve?
Ready for IT that's actually pleasant?
No contracts, no jargon, no judgement. Just friendly, helpful people who know their stuff.
Or call us at 1-800-416-1153